online store

1. GENERAL PROVISIONS 1.1. This Internet Privacy Policy (“Policy”) is informative, which means that it is not a source of obligation for Internet Shop Customers.
1.2. Operator of Internet Store is the company
Chacrys s.r.o.
reg .: Business register of the Nitra, Sro, vl. no. 40 893 / N
Registered office: Svätojánská 3060/14, 945 01 Komárno, Slovakia
Company ID no: 50337254
Tax ID: 2120290315
I email: – hereinafter referred to as the “Operator”, who is also the Seller, by phone +421 908 480 728.
1.3. Personal Data of Customers are processed in accordance with Act No. 18/2018 Coll. on the Protection of Personal Data, as amended (hereinafter referred to as the “Personal Data Protection Act”). Personal data is data under Section 2 of the Personal Data Protection Act (“Personal Data”).
1.4. The operator undertakes to protect the interests of the data subjects and to guarantee in particular that the data obtained is processed in accordance with the law; collected for specific, legitimate purposes and not subjected to further processing incompatible with those purposes; relevant and proportionate to the purposes for which they are processed and stored in a form which permits the identification of the person concerned for the time necessary to achieve the purpose of the processing.
1.5. Any words, phrases and abbreviations appearing on this website and beginning with a capital letter (e.g., Dealers, Online Store, Electronic Service) should be understood in accordance with with the definition in the Internet Store Terms of Service, available at the website.
1.6. The Operator is aware of the importance of protecting client privacy and protects not only Internet shop users but also clients who have provided the Operator with their personal data through other communication channels,
(a) the website and all other websites identified or co-branded with the Facebook brand (including subdomains, international versions of gadgets and mobile phone versions) whose operating principles are governed by the rules that are available in particular at https: /, provided by Facebook Inc. or Facebook Ireland (“Facebook Service”).
b) Facebook Lead Ads I, which is intended for the direct marketing of own products or services to the Operator.
c) Privacy and privacy policies are Facebook’s Service and are available at https: / The operator does not affect the content and regulation of Facebook’s law, including personal data.
(d) applications allowing the Operator to run Facebook advertising campaigns, including the Limited (“Facebook Service”), including through the Service.
2. PURPOSE AND SCOPE OF PERSONAL DATA PROCESSING 2.1. The scope, scope and customer data processed by the Operator are always subject to approval Customer or legislation and are specified by the measures taken by the Operator internet shop. For example, if the Customer chooses a personal subscription instead of courier delivery in the order, the personal details are processed for the purpose of concluding and executing the Purchase Agreement, but will no longer be handed over to the Carrier to deliver the shipments to the Operator.
2.2. The Customer’s personal data will be processed by the Operator in particular for the purpose of:
a. operation of the internet shop,
b. the conclusion and implementation of a Purchase Agreement or Service Agreement (eg Account – Customer creates a User Account at the same time as the Purchase Agreement); and
c. to the business and marketing needs of the Operator including the offer of business and services.
2.3 The Customer’s personal data may also be processed to send business messages to the Customer
via mail, SMS messages, emails and other electronic means pursuant to Act no. 351/2011 Coll. about electronic communications, especially for purposes of analytical and statistical, promotional and marketing and for the purpose of participation of the Customer in marketing competitions organized by the Operator. 2.4. Personal data will be processed by the Operator for the duration of the active Client’s Account, or for the period necessary for the purpose of providing the Services to the Operator, respectively. until the withdrawal of consent to the processing of personal data.
2.5. Personal data may be accessed or communicated to third parties, in particular to persons under a contractual agreement with the Operator (hereinafter referred to as the “Recipients”). There will be no transfer of personal data to other countries. Possible recipients of Personal Customer Details:
a. in the case of a Customer who chooses to deliver a mail from an online mail store or courier service, the Operator shall provide the Customer with personal data collected to the particular carrier or intermediary responsible for delivering the Shipment name to the Operator.
b. in the case of a customer who chooses to pay an order made in the Internet Store a payment method in electronic form or by a payment card, the Operator will collect the collected personal data of the Customer to the specific entity making these payments for the online store. An operator may process all personal data that the Customer provides when entering into the Purchase Contract or in the Online Internet Account Registration Form and every update thereof, in particular to the extent of: name and surname; E-mail adress; contact phone number; delivery address (street, house number, apartment number, postal code, city, state), address of residence / business / place of business (if different from delivery), bank account number. In the case of a non-consumer Customer, the Operator may also process the Company’s name and Customer Tax Identification Number (TIN). Furthermore, the Operator may process the so- Program data that serves to identify the Customer, within the scope of Account access data, Customer Account Number, Transaction Date (Purchase), Identity of Purchased Goods including Quantity of Goods and Total Price per Item.
2.6 The provision of personal data to Customers is voluntary.
2.7. The provision of personal data may be necessary for the conclusion and implementation of the Service Agreement. However, the amount of data required to conclude the agreement in question is always provided in other channels of communication under the Terms of Business or the website of the online store.
2.8. Performance for the processing of Customer’s personal data is the execution of a contract in which he acts as a party or fulfills the requirements of the Customer prior to the conclusion of the contract. In the case of data processing for the purpose of direct marketing of own products or services of the Operator, the implementation of legally legitimate objectives monitored by the Operator is the reason for such processing. As a legally legitimate goal, it is mainly considered direct marketing of own products or services of the Operator.
2.9. The Operator does not process information regarding Customer preferences.
3. CONTROL, ACCESS TO OWN DATA AND POSSIBILITY OF ADJUSTMENTS 3.1. The customer has the right of access to his or her personal data and the possibilities of their modification within the scope of clause 22 and us. of the Act on the Protection of Personal Data, in particular the right of access to information on the processing of personal data, the right to make repairs, to block them or to demand their liquidation, as well as the right to compensation for any damage under the relevant legislation.
3.2. Everyone has the possibility to exercise rights under the Personal Data Protection Act, in particular the right to access their own personal data, the right to request their updating, correction or deletion, as well as the right to object in the cases specified in the provisions of that law.
3.3. The Customer is also entitled to withdraw his consent to the processing of personal data at any time by written request sent to the Operator’s address. Revocation of consent is effective at the moment of its delivery to the Administrator. In case of suspected breach of his / her rights, Customer is entitled to contact the Operator or directly with the Office for Personal Data Protection, located at Hraničná 12, 820 07 Bratislava 27, www.
4.Building information 4.1. The operator has the technical possibility of remote communication with the Customer (eg E-mail messages).
4.2. Commercial information relating to the business of the Operator or cooperating entities may only be sent with the consent of the Customer. The Newsletter is sent in accordance with Act no. 351/2011 Coll. On Electronic Communications, as amended (hereinafter the “Act on Some Electronic Communications Services”).
4.3. For the sending of the Newsletter, the personal data may also be processed for the purpose of the marketing products and services of the entities with which the Operator cooperates.
4.4. Building information will be sent to the Operator via mail, SMS messages, emails and other electronic means pursuant to the Electronic Communications Act, especially for promotional, marketing, analytical and statistical purposes and for the purpose of Customer participation in marketing competitions organized by the Operator.
4.5. Building information will be sent by the Operator for the duration of the active Client’s Account, or for the period necessary for the purpose of providing the Services to the Operator, respectively. to the time revocation of consent to the transmission of business information.
4.6. The Customer is entitled, in accordance with the provisions of Section 62 of the Electronic Communications Act, at any time to refuse to consent to the transmission of business information.
4.7. In case of suspected violation of his / her rights, the Customer is entitled to contact the Operator or directly with the Office for Personal Data Protection, located at Hraničná 12820 07 Bratislava 27 (
5. FILES COOKES 5.1. In the Internet Store, we use technology that stores and gains access to information on a computer or other Customer connected device (in particular using cookies) to provide the Customer with the utmost convenience when shopping over the Internet, both for statistical purposes and for customizing the Customer’s interests in the submitted bids, including Partner ads and Advertiser advertisers. Visiting data in the form of the domain name of the Web site from which the Customer was connected to the online store, browser type, operating system type, IP address, other http transmitted information may be automatically written during Customer’s visit to the Internet Store website. In addition, the Operator may process traffic data or location information for devices through which an online store was open.
5.2. Cookies are small data files sent by the server and written to the Customer’s device (usually on a computer’s hard disk or on a mobile device). It collects information that the online store may need to customize the way it is used by customers and to collect statistics related to the internet trade, what pages were visited, what parts were stored, and also the domain name of the Internet service provider or visitor’s country of origin without writing any customer identification data, even though this information may sometimes have the nature of personal data, that is, data that allows crediting behavior to a particular user. The technology that keeps and gains access to the identity of the Customer allows you to record the preferences of the Customer. 5.3. The cookies used in the online store serve primarily to customize the content of the site to the customer’s preferences and to increase the usability and personalization of the content of the website.
5.4. Cookies used in the internet store’s internet store are harmless to both the Customer and the computer / terminal used by the Customer, so we recommend that you do not disable them in browsers. Cookies do not serve to get any sensitive personal information, but they are important for privacy protection. We do not use cookies on the e-commerce site to identify the users of the site or to abuse the Account login information. There are two types of cookies on the internet store: relational that are written on the computer or portable device of the Customer up to the moment of logout or shutdown (Internet browser) and permanent, which are stored on the Customer’s device for the period specified in the cookie parameters or when they are manually removed on an Internet browser.
5.5. Cookies Used in the Internet Store:
Type Description
-Their indispensable presence is essential for the proper functioning of the site. They allow an appropriate response to Customer action.
-Internal Used for internal purposes. Allows the operator to improve the website based on the way Customer uses it.
5.6. Another group is third-party cookies (e.g., Goodle Analytics to analyze the traffic of a given specific website, service, or cookies to the Provider Advertising Systems that are in the Internet Store). These cookies are managed by third parties and the Operator has no access to read or write this data. Learn more about cookies used by Google Analytics, a web tool used by the web analytics service to analyze your site’s statistics (Demo and Demographics Report), in Google Analytics Privacy.
5.7. Customer may change the way cookies are used by browsers, including blocking or removing those related to the online store (and other websites). To do this, you need to change your browser settings or apps. Deleting methods vary depending on the web browser you are using. Information on how to delete cookies should be located in the Web Browser Help tab.
5.8. For example, in Internet Explorer, cookies can be modified from the menu: Tools -> Internet Options -> Privacy; in Mozilla Firefox: Tools -> Options -> Privacy; while in Google Chrome: Settings -> Advanced Settings -> Privacy -> Content Settings -> Cookies. Access paths may vary depending on the version of the browser you are using.
5.9. For detailed information about setting cookies on a mobile phone or other portable device, see the manual.
5.10. Restricting the use of cookies on a particular device prevents or significantly restricts the proper use of the internet store, for example, it is associated with the inability to maintain the login session. 6. CONTRACT WITH THE OPERATOR 6.1. The Customer may at any time directly contact the Operator by sending the relevant written or electronic message to the Operator referred to in par. First
6.2. The Operator keeps correspondence with the Customer for statistical purposes and responds as quickly as possible to questions, also in terms of complaints and decisions taken on the basis of a report on possible administrative interventions on the designated account. The addresses and data collected in this way will not be used to communicate with the Customer for any purpose other than the execution of the order.
6.3. If the Customer contacts us to perform certain activities (such as filing a complaint) using the form, the Operator may again ask the Customer for notification of the data, including personal, in the form of a name, surname, e-mail address, etc., in order to confirm the identity of the Customer and to allow the Customer to be contacted in a specific case. The above refers to the same data, including personal, previously provided by the Customers and with which processing has been agreed. The provision of these data is not obligatory but may be necessary to carry out an activity or to obtain information of interest to you.
7.Security 7.1. The operator shall use technical and organizational measures ensuring the protection of processing appropriate data and risks and categories of data included in the protection, in particular, it provides data prior to disclosure to unauthorized persons, unauthorized taking over, processing in violation of applicable regulations and also alteration, loss, damage or destruction.
7.2. In the appropriate manner, the operator shall provide the following technical measures to prevent the recruitment and treatment by unauthorized persons of personal data sent by electronic means:
a. Secure data files against unauthorized access.
b. SSL certificate on the web site pages where the data is provided Customers.
c. Encrypt the data required for Customer authorization
d.Account access only after entering individual logins and passwords.
However, each Customer is responsible for keeping your individual logins and passwords and other Account details secret and for constant control over access to their email communications. 8. FINAL PROVISIONS 8.1. On internet shop sites can be links to other websites. Operator encourages the Customer to become aware of the Privacy Policy after opening other websites. This Policy applies only to the Internet Store. The Operator is not linked to the website operators and any third party’s resources whose pages refer to or that are referenced by, or assigned to them. The Operator expressly disclaims any responsibility for the accuracy, content, and availability of any information found on third-party Web sites, or resources that link to the website or link to the website. We can not guarantee your satisfaction with any products or services available through the websites or sources of any third party linked to the web site because these third party websites and resources are owned and operated by independent entities. We do not support any of our products or services, nor have we taken any action to confirm the accuracy or reliability of any information made available through third party websites or resources, and we do not make any representations and make any representations regarding the security of any information (including, not exclusively, credit cards and other personal information) that you may provide to a third party or which may be requested by a third party through third-party websites or resources, or otherwise.
8.2. Operator reserves the right to change these Terms of Service in the future – this may be due, among other things, to the following important reasons: Changes to existing regulations, in particular in the areas of personal data protection, telecommunication law, electronically supplied services or consumer rights, affecting our rights and obligations or the rights and obligations of the Customer;
b. development of functionality or electronic services dependent on the progress of Internet technology, including the use / introduction of new technological or technical solutions affecting the scope of the Principles.
8.3. Operator always places information on changes in the Policy on the Internet Store’s website. A new date will be added to each new version of the Policy. In the event of any doubt or discrepancy between the Principles and the consent given to the Customer, regardless of the rules of the Principles, the basis for determining in the framework of the activities is the consent given to the Customer and the legislation. However, this document is of a general nature, serves only for information (not a contract or a rule).
8.4. This version of the Policy is valid from 01.05.2018.